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How Are We Doing?

We love hearing what our customers have to say, and we believe that listening to our customers is an important aspect of the way that we do business. We take your feedback seriously, and we believe that our customers know our business better than anyone else.

If you have had a recent experience with Rochester Quick Lane, then just feel free to write us some of your own detailed and honest feedback. If you have not yet enjoyed the quality service that Rochester Quick Lane can provide, then take a look at the testimonials below, and see what you are missing out on.

Customer Lobby
35 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Bill and Kathy 18 Oct 2016
Michael Harris was our salesman and he explained all the features of the Ford F-150 Lariat. There was no pressure, every step of the process was easy and pleasant. We asked for some post market additions and those were done and ready ahead of the expected time. The finance guy and the parts guy were... also great!! When we came to drive it off the sales room floor, there were smiles all around. Show more
5 rate
DealerRater
elizabeth1966 10 Jul 2013
Christina berishaj was a very helpful woman she was educated and qualified For the job, I would definitely send more clients to christina without a doubt!
5 rate
DealerRater
austinbri 25 Sep 2012
Visited Rochester Ford for a new vehicle, unsure of what model I wanted. Jesse, the Finance Rep, took the time to highlight all the options, walking through the pricing, accessories, etc. and made sure I understood everything before signing the dotted line. Everyone there is enthusiastic about the c...ustomer, and it shows in the smiles and the greetings you get as you pass through. Great experience, great deal. Show more
5 rate
DealerRater
Holly58 08 Jul 2017
I bought my vehicle in to Rochester Ford Quicklane for my routine service. Ryan H. was very efficient and professional with the entire visit. He was thorough on the review of the services completed at the end of my visit. The new inspection forms are much easier to read which is much appreciated. Th...ank you for the great service. Show more
5 rate
DealerRater
Karen 17 Jun 2019
When I 1st went car shopping I went to Ford In zumbrota mn they were very terrible didn't even come out to help you and we were there for at least 45 min. Then we went to Rochester Ford they were there to help you in no time very friendly people would recommend Rochester ford to any one that's look...ing for a new or used vehicle I bought 2016 does explorer with all the bells and whistles and love it . Show more
5 rate
DealerRater
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