We love hearing what our customers have to say, and we believe that listening to our customers is an important aspect of the way that we do business. We take your feedback seriously, and we believe that our customers know our business better than anyone else.
If you have had a recent experience with Rochester Quick Lane, then just feel free to write us some of your own detailed and honest feedback. If you have not yet enjoyed the quality service that Rochester Quick Lane can provide, then take a look at the testimonials below, and see what you are missing out on.
Michelle Johnson spent time listening to what I wanted got exactly what I wanted i would recommend her to friends and family love the new ford escape
27 Apr 2015
"Can't say enough good things about our shop "Service on Second" in Rochester, MN. Brought my truck in to be detailed this morning and wow! I barely recognize it! It looks brand new. Awesome job, guys! Thanks to Andrew and Kelly down there for everything."
15 Apr 2015
"Great, quick and reliable service! Seriously!"
07 Apr 2015
"Service on Second is GREAT!" They got me right in and were very friendly and professional! They did everything I asked and were VERY fast! The waiting area is clean and comfortable. The coffee and internet access made my short wait pass-by very quickly!
02 Apr 2015
"Last week I had the oil changed in my car at your 2nd Street quicklane station and I had a great experience. Kelly is most helpful in getting things started and explaining along the way. Besides that Tony and Chris both gave me some very helpful advice. One of the great things is how positive these... employees are about working for Rochester Ford. I have been telling my friends about the great service at this location and the secret is out. This is the first time I've had to wait a bit. Great employees...great service. Thanks!"Show more
14 Nov 2019
Purchased a 2018 Ford edge titanium our sales person Jeff Madison was very knowledgeable and very comfortable to be with was a great experience. Marty Ulrich finance manager Very Friendly and fast Outstanding Services Would rate it a five out of five
29 Apr 2020
Michael Allison found the van that fit my needs, handled all the aspects of the sale and answered my questions all while keeping our distance during covid 19. The van was exactly as described, financing was simple with quick approval. I’m very happy and would recommend he and the Ford dealership.
11 Jan 2019
David Bailey followed thru with our finalized deal. Wished to have had more cars to chose from but we are satisfied with what we purchased.
25 May 2018
Due to my health issues this was a lengthy process and Hector was amazingly patient, listened to all my needs, my price range and even showed me cars not Ford products to help find what fit for me. I ended up with the best fit being my first new car the 2018 Ecosport and for once even got to pick wh...at color I wanted. Love the advanced electronic features hook right up to my phone for hands-free use and the big easy to see screen for navigation. Plenty of leg room for rear passengers and cargo space for my needs.Show more
05 Jan 2020
I want to thank Juan and Bill Shields for taking care of my Ford needs. This is a great dealership to purchase a Ford vehicle.